NORVIA
Let's talk
Google Business Profile · Burlington, ON

Get found when locals search for what you do

When someone nearby searches "barber near me" or "best pizza in Burlington", Google picks three businesses to show first. Your Business Profile is most of what decides whether you are one of them.

Setup & verification support
Full profile optimisation
Review strategy that works
Book a free consultation → See pricing
The problem

The free listing almost nobody finishes

Most local businesses have a Google profile that was half set up years ago, or auto-generated by Google and never claimed. Wrong hours, two photos, no categories beyond the obvious one, no posts, and a handful of reviews that nobody has replied to.

Meanwhile the competitor three doors down has forty photos and answers every review, and they are the one showing up in the map pack. Nothing about their business is better. Their profile is just finished.

How we fix it

Finish the profile, then keep it alive

We go through every field Google gives you and fill it properly: primary and secondary categories chosen deliberately, services and attributes listed, hours including holidays, a description written for how people actually search.

Then we keep it active with photos and posts, and set you up with a review process that makes asking straightforward rather than awkward. Profiles that get updated outrank profiles that sit still.

What's included

What profile management covers

Available as a one-time optimisation or as ongoing monthly management.

Profile claim and verification guidance
Primary and secondary category selection
Complete services and attributes setup
Business description written for local search
Hours, holiday hours and service areas
Photo audit, naming and upload
Google Posts kept current (ongoing plans)
Review request system set up for you
Review response templates and guidance
Q&A section seeded with real questions
Duplicate and incorrect listing cleanup
Monthly insights on how people find you
Who this is for: Any business with a physical location or a defined service area around Burlington. It is the highest-return thing a local business can fix, because the listing is free and most competitors have not finished theirs.
How it runs

Optimisation, then upkeep

01

Audit

We review your current profile and the competitors showing above you, and identify exactly what is missing.

02

Claim and verify

We guide you through Google's verification. You have to do this part yourself — it proves you own the business.

03

Optimise

Every field completed properly: categories, services, description, photos, hours and attributes.

04

Maintain

On ongoing plans, regular posts, new photos, review responses and monthly insight reporting.

Questions

Things people ask before getting started

Is Google Business Profile actually free?
The listing itself is completely free from Google. What you pay us for is the work of setting it up properly and keeping it active, which is where most businesses run out of patience.
I do not have a shopfront. Can I still be listed?
Yes. Google supports service-area businesses that travel to customers. You hide your address and list the areas you cover instead. This applies to trades, mobile services and consultants.
Can you verify the profile for me?
No, and you should be wary of anyone who says they can. Google requires the business owner to verify, usually by postcard, phone or video. We prepare everything and walk you through it, but the verification step is legitimately yours.
How do I get more reviews without being pushy?
We set up a direct review link and give you the wording and the timing that works. The main thing is asking at the right moment, right after you have done good work, rather than in a mass email weeks later.
What about a bad review?
You reply to it, publicly and calmly. A measured response to a bad review often reads better to future customers than a page of perfect scores. We provide templates and will draft responses for you on ongoing plans.
How long until I show up in the map pack?
Profile changes can be reflected within days, but local ranking is competitive and depends on your category, how close searchers are, and your review volume. Steady improvement over one to three months is realistic. Nobody can guarantee position one, and you should not trust an agency that does.
Keep exploring

Other things we can help with

Social Media Management

Day-to-day posting, captions and community management across Instagram, Facebook and TikTok.

Learn more →

Short-Form Video Content

Reels, TikToks and Shorts filmed and edited for you, built to actually get watched.

Learn more →

Creative & Graphic Design

On-brand graphics for posts, stories, menus, flyers and ads.

Learn more →

Want to see why you are not in the map pack?

Book a free consultation. We will look at your current profile against the businesses ranking above you and tell you what is actually missing.

Book a free consultation → Email us